Shipping policy

DELIVERY TIMELINES

All orders are dispatched within 2 to 3 days, excluding weekends and public holidays.

We offer express shipping on all orders for free.

We can only ensure that products are dispatched on time. Since the deliveries are handled by third-parties, we cannot guarantee an exact delivery date.

Once your order ships, you’ll receive tracking details via SMS, Whatsapp or email.

DISPATCH DELAYS

We aim to ship all orders on time, but in rare cases, dispatch may be delayed due to:

• Internal quality checks — if a product doesn’t pass, shipping might take longer

• Items under restocking

• If there's a delay beyond 15 days, we'll notify you and you can choose to:

  • Continue waiting
  • Cancel the order
  • Request a substitute product
  • Get a full refund

DELIVERY DELAYS

We partner with reliable carriers like Blue Dart and Delhivery, but delays may still occur due to:

• Weather disruptions

• Local strikes or operational issues

• Incorrect delivery details

If your order seems unusually delayed, please reach out on WhatsApp or Instagram and we’ll help you track it down. 

ADDITIONAL NOTES

• Orders with multiple items might be shipped separately

• We are not responsible for delays caused by shipping partners or incorrect or incomplete address/contact details provided by the customer

• Delivery will be attempted up to 3 times. If unsuccessful, the package will be returned to us.

NEED HELP?

For any questions, feel free to reach out to us via WhatsApp or Instagram.